Prudential Regulatory Authority
Stakeholder management /
Workshops/
Requirement gathering/
Persona development/
Business and user goals/
Wireframe and interactive prototypes/
User testing/
Met Police intranet
Stakeholder management /
User and stakeholder workshops/
Requirement gathering/
Business and user goals/
Wireframe and interactive prototypes/
User testing/
Mobile strategy for AAM
Stakeholder interviews/
Analytic review/
Call log review/
Business and user goals/
Inghams
Stakeholder and customer interviews /
Online customer survey
Wireframe and prototype development/
Optimisation of booking journey/
User testing
Ocean Finance
Loan purchase process. User experience research, user testing, customer survey, indepth customer interviews
resulting in wireframes.
Vintage Motif
Visual identity/ design/ web development.
Calderdale Council
Stakeholder management /
Product strategy
Requirement gathering/
Business and user goals/
Wireframe and interactive prototypes/
User testing/
Site optimisation/usability/accessibility
Content strategy
Social strategy
Calderdale Roads
Optimised the site to allow customers to report faulty streetlights and potholes.
Calderdale Waste
Booking bulky waste collections online - integrated with CRM.
TSB
_connect
A new collaborative networking platform promoting innovation and fostering greater connections for the Technology Strategy Board.
Parliament UK
Redeveloped the Parliament UK website, adopting a user centred design process.
SLT care
Product strategy /
Business and user goals /
Wireframe and interactive prototypes /
User testing / design / build /
Stakeholder management /
BBC
Led the re design of the Five Live website, introducing a user centred design process.
BBC Today
BBC Radio 4 Today programme, information architecture, brand design, interface design.
BBC Radio Player
Visual and interface design for BBC Radio Player.