Do the users want to see the information grouped by subject, process, business group, or information type?
How similar are the needs of the different user groups?
How different are their needs?
How many potential main categories are there? (typically relates to navigation)
What should those groups be called?
What terms do customers find confusing?
Are there any items be included in more than one section?
What action would you take if you could not find the information you need here?
What items and groupings were easy to create?
What items and groupings were difficult to create?