Panic buttons, cyberbullying and raising the bar

British Standards in web accessibility

A whopping 10 million people in the UK who have never been online and according to Race Online 2010 are missing out on big consumer savings, access to information and education. As more services are moved online, there is an even greater risk of isolation and disadvantage. Excellent quote from Martha Fox "We need to be ambitious, ‘think internet first’ when we design services, and put the needs of the hardest to reach at the heart of industry, charity and government." This is one of the main challenges, so many services don't get the value of online and are harassed for merely updating their web content and so rarely do you get to start from the beginning and work out how best to help customers to achieve their tasks.

handy pack of free fonts

checks what browser, version and operating system that you're using and then offers support info for html5 and css3

Connecting and Supporting Business in Calderdale, Kirklees and Wakefield

Camdenn Borough Council site – like the fat footer and the 'dropdown' menus. Some nice ideas.

Overview of why web designers need to be using ems rather than points.

Local Government 3.0: How councils can respond to the new web agenda
How the internet is transforming public services, the internet and local sustainability, how can social networking site help engage young people in democratic activity.

The Audit Commission is an independent watchdog, driving economy, efficiency and effectiveness in local public services to deliver better outcomes for everyone.

UK online retail will hit €40 billion by 2014 and the number of online shoppers in Britain will increase from 31 million to 40 million in that time.

• 48 percent of UK consumers use the Net to make a monthly online purchase – that’s the highest number in Europe, with the European average being 32 percent.

• Leading UK retailers like Argos and Next Retail have integrated their channels in search of a seamless cross-channel customer experience to help drive substantial sales growth.

Internet usage

‘There has been growth in Internet access by all age groups. Althought the youngest age group (those aged 16-24) had the highest levels of access, at 96% the largest increase in the proportion of those accessing the Internet was the oldest age group (65 plus). Access by those aged 65 plus increased proportionally by 15 per cent, compared with an increase of 3 per cent for the 16-24 age group.’

Internet Access Households and Individuals 2009 – http://www.statistics.gov.uk/pdfdir/iahi0809.pdf

free fonts as it says on the tn